Service Support on the SANReN network via TENET at:
- Fault Reporting (24/7/365) – TEL: 021 763 7147
- Contact your Internal IT support department first. If they are unable to assist directly, they will contact the TENET service desk.
- The TENET Site Number (TSN) is important for fault logging – it speeds the process of communication between the service desk and TENET’s engineering staff.
- Further details can be found on the TENET website.