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SANReN cares about your personal information and we therefore provide you, the user of the SANReN Data Transfer Service (Service) and this website, with this notice so that you may make an informed decision about whether or not you would like to use the website and / or the Service.

Please note that by using this website and / or the Service you consent to this Privacy Notice. If you do not consent to this Privacy Notice you must stop using the website and the Service immediately.

What Personal Information Do We Collect?

When you use this website, SANReN collects the following personal information automatically (this will always be recorded without you having to do anything):

  • Your IP address, browser and operating system information;
  • The date and time you accessed the website and /or Service;
  • Your system or host identifiers;
  • Logs of all your actions when using the website or the Service.

In addition, we collect any personal information that you voluntarily provide to SANReN. This includes but is not limited to:

  • Your full names;
  • Your job title / functional role;
  • The institution you are employed by or affiliated to;
  • Your email address;
  • Your notice / domicile address (we may use this to send you official notices);
  • Your telephone number;
  • Your signature;
  • Your public SSH key;
  • The location that you will be transferring data to including the URLs.

What Do We Do With It?

The personal information we collect automatically is to help SANReN improve the functionality and content of this website and the Service.

The information we collect that you provide voluntarily is to provide you with the Service, or facilitate a function, where your personal information is required to provide the Service or fulfil the function.

Who Do We Share It With?

We do not share this personal information with third parties unless we have a justifiable reason or you have provided us with consent to do so. Typically, the third parties who will have access to your personal information are the contracted parties who assist us with the development of the website, IT maintenance and related matters.

In certain circumstances we may be forced by law to share your personal information, for example, when served with a court order or other valid request from a lawful authority.

In other circumstances we may share personal information that has been anonymised and it will not be possible to link the information to a specific individual.

Who Else Will Have Access To Your Personal Information?

Some personal information will be shared automatically or voluntarily by you as the User with third parties whose technology we use to provide the Service. The table below lists these third parties, where they are located, details on opting out of their personal information collection, and if available, their contact details for privacy queries.

Company Location Opt-Out / Privacy Contact
Globus (University of Chicago)
Services: Data transfer service

Services: Federated identity management service



How Do We Collect Your Personal Information?

With regard to the personal information we collect, we make use of technology that collects personal information automatically:

Web-server Software: Web-server software delivers web-pages to your browser.  The web-server software will automatically collect your IP address whenever you connect to the website.

External Links and Third Party Services

Whenever you make use of any such platforms on this website or by using the Service please note that any personal information you share on these platforms is subject to their privacy policies and not SANReN’s.

This website may also contain links to external (non-SANReN) websites. Whenever you click a link and are taken to an external website, note that your use of these websites is governed by their privacy policies and not SANReN’s.

If a federated identity system is used in order to gain access to third party databases then your Service login details will be provided to the federated identity system and possibly other third parties. Note that your use of federated identity services is governed by their privacy policies and not SANReN’s.

Securing Your Information

We take care to protect your personal information using information security safeguards, however, you should be aware that no safeguards are 100% effective all of the time and it is therefore possible that your personal information may be accessed by unauthorised or unknown persons should these safeguards be defeated or fail.

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