Service Support

Service Support on the SANReN network via TENET at:

  • Fault Reporting (24/7/365) – TEL: 021 763 7147


  • Contact your Internal IT support department first. If they are unable to assist directly, they will contact the TENET service desk.
  • The TENET Site Number (TSN) is important for fault logging – it speeds the process of communication between the service desk and TENET’s engineering staff.
  • Further details can be found on the TENET website.